Quality

 Through its Quality statement the Group is committed to ensuring the quality in all its activities. The implementation of this commitment is based on support of operation management at Divisional, regional and country levels. The Quality process is aligned with Operating model of Bureau Veritas which is based on 4 main steps: 

  • Aligning the organization through priority setting and action plan building.
  • Reinforcing network capabilities through training and supporting our employees.
  • Monitoring our progress, identifying and closing gaps through indicators.
  • Ensure sustainable progress through internal and external audits.


Yves-Arnaud Perès, Chief Quality, HSE and KM Officer

POLICY

Our Quality Statement

At Bureau Veritas, we all share the responsibility for continual improvement of our quality management process and believe that our program, supported by our BV Business Model and our Code of Ethics, will ensure the continual delivery of high quality products and services to our clients.

Doing so, we will establish Bureau Veritas as the preferred supplier in conformity assessment and certification services in the fields of quality, health, safety and environment, and social responsibility (QHSE)

PROGRAMS

Below are the main programs illustrating our commitments. Click on them and discover our programs’ objectives, benefits and case studies:


Customer satisfaction monitoring Monitoring through supervision




Integration of new acquisitions Qualification management


INDICATORS

Objectives and Key Performance Indicators (KPI) are tracked locally and then consolidated at the Group level:

DEFINITIONS
Contact us

If you would like to raise a complaint, submit a praise or ask for more information about QHSE in Bureau Veritas, please contact us

Phone: +33 (0) 1 55 24 70 00

Send email
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